Civil servants who fail to meet performance benchmarks face the sack under the new carrot and stick measures that the State is betting on to boost efficiency in service delivery.
In what mirrors the practice in private sector, workers who consistently score low points in annual appraisals will be removed from government payroll as top performers get promotions and awards.
Every public entity will have to develop service delivery standards “that provide timeliness, accuracy cost effectiveness, accessibility and quality and quantity services to members of the public.”
“Where the performance is poor and the desired improvement cannot be effected, consider steps towards termination of service,” the draft Public Service Commission (PSC) performance management regulations 2020.
The draft regulations propose establishment of a secretariat under the Office of the President to co-ordinate performance contracting and give technical support to PSC.